Contact Us
Send a message
support@independentlivinggroup.com
01476 851 328
FAQ
How do I log in?
Once you place your order and payment, if necessary, is received our team will get to work on setting up each learners account. Each person will then receive welcome emails containing their individual login credentials.
Can I pay for individual courses?
What to do if you haven’t received your welcome email yet?
All new orders are completed within 3-5 working days. If it has been longer than this and you still haven’t received anything please email support@independentlivinggroup.com.
How do I make payment?
When you place your order you will be given an order number, please use this number as a reference when paying via BACS. Our bank details are provided at checkout, via email and in the attached emailed invoice.
Will I get a certificate?
I am from a Support Organisation. Can we set up a bespoke package with ILG Academy?
Please contact support@independentlivinggroup.com to look at how we can support your organisation.
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Independent Living Group
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