Understand health and safety basics in the workplace. Ensure legal responsibilities are met.

This course has been designed to ensure that you understand what stress is.

The main points covered are:

– Understand what causes stress and how to spot it

– Describe how stress can affect a team

– Describe ways of coping with stress

This course has been designed to ensure that you hold an awareness of risks and understand how risk assessment should be conducted.

The main points covered are:

– The meaning of risk and risk assessment

– Legislation

– Heinrich Bird’s Accident Triangle (1969)

– Conducting risk assessment

– Vulnerable people

– Understand the different classification of medication

– Name relevant government legislation relating to medication

– Describe your responsibilities as a care worker when giving medication

– Understand what constitutes good medication administration process

– Understand the need for safe storage and disposal of medication

– Recognise the need for proper record keeping and information sharing

– Describe the role of the CQC

– Understand relevant legislation

– Define personal data

– Describe who the GDPR applies to

– List the 7 key principles

– Describe what is meant by a lawful basis for processing

– List an individual’s rights under the GDPR

– Describe what is meant by security under GDPR

– Understand the need for getting further guidance on GDPR

– Describe how medicines are administered

– Understand the need for recording the giving of medication

– Describe how medication should be disposed of

– Understand what causes medication errors and how to reduce the risk

– Describe possible side effects of medication and what to do

– Describe what moving and handling is

– Name some key pieces of legislation relating to moving and handling

– Identify your company policy on moving and handling

– Understand different types of injuries and accidents in the workplace

– Describe the risk assessment process

– Learn or refresh key skills for moving and handling 

– Practice moving and handling tasks frequently used in your workplace

– Explain what is meant by the term safeguarding adults at risk

– Identify the types of abuse

– Describe some signs and symptoms of possible abuse

– Describe what you should do if you have a concern about an adult’s welfare or safety 

– Explain what is meant by the term safeguarding children

– Identify the various types of intervention and their thresholds

– Describe signs and symptoms of possible abuse

– Describe what you should do if you have a concern about a child’s welfare or safety

– Managing incidents

– Basic life support – CPR

– Control of bleeding

– Choking

– Anaphylaxis

– Examination of a casualty

– Unconsciousness

– Head injury

– Strains and Sprains

– Shock

This course has been designed to ensure that you possess a theoretical knowledge and practical skills in supporting people living with disability to achieve their potentials, and will assess your ability to do the following:

– Be able to put into practice care values

– Gain understanding of equality and diversity

– Gain insight in upholding equality and diversity

– Gain understanding of the single assessment process in person centred care

– Know the legislations governing disability

– Define the term Mental health

– Describe how you might spot a possible mental health disorder

– Make referrals

– Supporting those with mental health disorders

– Discrimination and stigma

– Treating mental health disorders and side effects of medication

– Define person-centred care

– Describe how to develop an individual’s care plan

– Understand the bigger picture 

– Understand the need for confidentiality

– Understand how working practices affect individuals

– Describe how to maintain boundaries

– What is dementia

– Understand how dementia affects individuals in different ways

– Knowledge of how quality dementia care purely focuses on what the person can still do 

– The importance of good communication when caring for someone with dementia

– Methods to improve the wellbeing of people with dementia

– Understand the basics of food law

– Hazards to food

– HACCP from purchase to service

– Personal hygiene

– Premises

– Food pests

– Cleaning and disinfection 

– General fire safety

– The science behind fires

– Risk assessment

– Emergency protocol

– Causes of Fire

– Fire classifications and their properties

– Fire Extinguishers

– Fire drill and tests

– Effects of fires on people and buildings

– Effects of smoke inhalation

– Relevant safety measures

– The role of the fire marshal

– Discovering and reporting risks

– Laws and legislation

This course has been designed to ensure that you understand Learning Disabilities and are aware of its causes.

The main points covered are:

– Describe what a learning disability is

– Understand what causes a learning disability

– Describe the process of learning disabilities and other conditions

– Understand challenging behaviours

– Describe what epilepsy is

– Understand the different types of seizures

– Understand how to administer first aid for a seizure

– Understand how to do a primary survey

– Identify and understand the recovery position 

– Recognise what autism is

– Understand what ASD is

– Identify characteristics of someone that has autism

– Identify how to care for someone with autism

– Understand how to enable those with autism

– Explain what Diabetes is

– Describe the difference between Type 1 and Type 2 Diabetes and how these are managed

– How to recognise emergency situations related to Diabetes

– Understand the complications associated with Diabetes

– Understand the chain of infection and how people are infected

– Describe the types of germs and infection

– Name some common health care associated infections

– Understand the need for infection control and HSAI management

– Understand how to wash hands to WHO standard

– Describe what PPE is available for infection control

– Understand how you can help prevent infection spreading

– Understand the role of CQC

This course has been designed to ensure that you hold an advanced level of knowledge of Food Hygiene.

The main points covered are:

– Allergies and Intolerances

– Food Poisoning

– Legislation

– Food Safety Enforcement

– Microbiology

– Temperature Control and Storage

– Personal and Workplace Hygiene

– Pest Control

– Waste Disposal

Infection Prevention and Control Advanced

• Familiarise yourself with the main laws around infection control in the workplace
• Understand your responsibilities as an employer and an employee in infection control and the use of Personal Protection Equipment
• Learn about pathogens, the different kinds and how they spread
• Become aware of potential mitigation strategies to stop the spread of pathogens in the workplace
• Grasp the 8-step method of effective hand washing to prevent the spread of infection

This course has been designed to ensure that you hold an awareness of Oral Health and understand how to cater for the dental care of your clients. 

The main points covered are:

– Understand the importance of oral health and the potential effect on their general health, well-being and dignity

– Understand the potential impact of untreated dental pain or mouth infection on the behaviour and general health and well-being of people who cannot articulate their pain or distress or ask for help ( this includes, for example, residents with dementia or communication difficulties)

– Know how to deliver daily mouth care

– Know how and when to reassess oral health

– Know how and when to report any oral health concerns, and how to respond to a person’s changing needs and circumstances

– Understand the importance of denture marking and how to arrange this for people, with their permission 

This course has been designed to ensure that you understand what time management is and can recognise how to manage time effectively.

The main points covered are:

– Obstacles influencing time management

– What can be done to prevent poor time management

– Setting SMART goals

– Methods encouraging positive time management skills

This course is designed to increase your knowledge of safeguarding and to ensure that you are confident to carry out your safeguarding responsibilities. By the end of the course you will:

– Be clear of your Safeguarding role and responsibilities as a Manager/Team Leader

– Understand the importance of supervision to support staff to take action and to ensure a safeguarding culture exists

– Be able to explain how lessons from Serious Case Reviews inform practice

– Understand the local safeguarding structure, thresholds and Ofsted requirements

– Be confident in how to respond to a concern and the need for effective record keeping and multi-agency communication

– Understand safer recruitment and safer working practices and have considered policy and practice development

– Understand the importance of equality and inclusion

– Definition of equality, diversity, inclusion and discrimination

– Work in an inclusive way

– Access information, advice and support about diversity, equality and inclusion

– Understand your role

– Work in ways that have been agreed with your employer

– Understand working relationship in health and social care

– Work in partnership with others

– Understand how duty of care contributes to safe practice

– Understand the support available for addressing dilemmas that may arise about duty of care

– Deal with comments and complaints

– Deal with incidents, errors and near misses

– Deal with confrontation and difficult situations

– Understand the meaning of dignity, privacy and respect

– Describe relevant legislation and how it affects an organisation

– Be able to identify discrimination

– Be able to identify poor practice

– Describe how to support specific care needs

– Understand how you can implement change in order to improve care provided

– Describe how PCC fits in with dignity, privacy and respect

This course has been designed to ensure that you understand Catheterisation and are aware of its use and associated risks.

The main points covered are:

– Describe catheterisation

– Understand purpose of urinary catheterisation

– Understand the causes and types of incontinence

– Describe the different types of catheters

– Understand how a catheter is inserted

This course has been designed to ensure that you possess an understanding of the how and why you are required to implement a food safety management system based on HACCP.
The main points of this advice are to:

– Importance of a documented food safety management system

– Types of Hazards in a food business.

– HACCP History

– Implementing a HACCP based food safety management system

This course has been designed to ensure that you hold an awareness level of knowledge of slips, trips and falls.

The main points covered are:

– Understand the prevalence of slips, trips and falls

– Name some pieces of legislation relating to slips, trips and falls

– Describe and be able to carry out a simple risk assessment

– Describe the reporting requirements for slips, trips and falls

– Describe what is meant by the term nutrition 

– Understand the importance of fruit and vegetables in diet

– Understand the challenges around nourishing the elderly

– Describe malnutrition and how it affects the body

– Describe some of the screening tools available

This course has been designed to ensure that you possess an understanding of the RIDDOR regulations and your reporting obligations.

The main points of this advice are to:

– Explain what the RIDDOR means.

-Make clear why we report; what needs reporting; when you need to report and how you report.

-Provide you with other sources of information.