Neath Port Talbot

elearning • Package


ILG Academy are pleased to offer this bespoke package to Direct Payment recipients living in Neath Port Talbot. 

All courses included in this package are CPD accredited and closely monitored to make sure the content provided is of the highest standard. Each learner will have their own learning dashboard where they can complete the assigned lessons and download each individual certificate upon completion.

What You’ll Learn

Challenging Behaviour Awareness

Managing Challenging Behaviour Promoting Positive Behaviour

– Describe what challenging behaviour is 

– Identify types of challenging behaviour

– Understand some of the causes of challenging behaviour

– Describe the impacts and results of challenging behaviour

– Understand methods for assessing challenging behaviour

– Describe ways of dealing with the outcomes of challenging behaviour


Communication and Record Keeping

– What is communication?

– Effective methods of communication

– Models of communication

– Communication techniques

– The management of communication

– Legislation and best practice

– Effective records in a care environment

– Preventing errors

Dignity, Privacy & Respect
– Understand the meaning of dignity, privacy and respect

– Describe relevant legislation and how it affects an organisation

– Be able to identify discrimination

– Be able to identify poor practice

– Describe how to support specific care needs

– Understand how you can implement change in order to improve care provided

– Describe how PCC fits in with dignity, privacy and respect

Disability Awareness

This course has been designed to ensure that you possess a theoretical knowledge and practical skills in supporting people living with disability to achieve their potentials, and will assess your ability to do the following:

– Be able to put into practice care values

– Gain understanding of equality and diversity

– Gain insight in upholding equality and diversity

– Gain understanding of the single assessment process in person centred care

– Know the legislations governing disability

Epilepsy Awareness

– Describe what epilepsy is

– Understand the different types of seizures

– Understand how to administer first aid for a seizure

– Understand how to do a primary survey

– Identify and understand the recovery position 

Mental Health Awareness - Wales

Mental Health Awareness – Wales

This course has been designed to ensure that you possess an awareness knowledge of Mental Health, and will assess your ability to do the following:

Define the term Mental Health.

Describe how you might spot a possible mental health disorder.

Make referrals.

Supporting those with mental health disorders.

Discrimination and stigma.

Treating mental health disorders and side effects of medication

Bullying and Harassment Awareness (Premium)

This course has been designed to ensure that you hold an awareness level of knowledge on bullying and harassment across a variety of settings.

The main points covered are:

– Definition and Prevalence

– Types of Behaviours 

– Impacts on Victims 

– Supporting Victims

– Prevention

– Policies and Interventions

Dementia Care - Wales (Premium)

Dementia Care Wales

Diabetes Awareness (Premium)

– Explain what Diabetes is

– Describe the difference between Type 1 and Type 2 Diabetes and how these are managed

– How to recognise emergency situations related to Diabetes

– Understand the complications associated with Diabetes

Equality & Diversity (Premium)

– Understand the importance of equality and inclusion

– Definition of equality, diversity, inclusion and discrimination

– Work in an inclusive way

– Access information, advice and support about diversity, equality and inclusion

Fire Safety (Premium)

– General fire safety

– The science behind fires

– Risk assessment

– Emergency protocol

– Causes of Fire

– Fire classifications and their properties

– Fire Extinguishers

– Fire drill and tests

– Effects of fires on people and buildings

– Effects of smoke inhalation

– Relevant safety measures

– The role of the fire marshal

– Discovering and reporting risks

– Laws and legislation

GDPR Awareness (Premium)

– Understand relevant legislation

– Define personal data

– Describe who the GDPR applies to

– List the 7 key principles

– Describe what is meant by a lawful basis for processing

– List an individual’s rights under the GDPR

– Describe what is meant by security under GDPR

– Understand the need for getting further guidance on GDPR

Health & Safety Awareness (Premium)

Understand health and safety basics in the workplace. Ensure legal responsibilities are met.

Infection, Prevention & Control Awareness (Premium)

– Describe what is meant by infection control

– Understand the chain of infection and how people are infected

– Describe the types of germs and infection

– Name some common health care associated infections

– Understand the need for infection control and HSAI management

– Understand how to wash hands to WHO standard

– Describe what PPE is available for infection control

– Understand how you can help prevent infection spreading

– Understand the role of CQC

Learning Disability Awareness (Premium)

This course has been designed to ensure that you understand Learning Disabilities and are aware of its causes.

The main points covered are:

– Describe what a learning disability is

– Understand what causes a learning disability

– Describe the process of learning disabilities and other conditions

– Understand challenging behaviours

Person Centred Care Awareness (Premium)

By the end of this course, you will:

          1.Understand the term personal care.

          2. Understand the effects of poor hygiene.

           3. Understand the importance of person-centred hygiene when delivering personal care.

 Understand the importance of maintaining dignity and respect.

Identify infection control measures.

Demonstrate effective hand washing.

Understand the correct PPE required.

Understand how to deliver different areas of personal care effectively.

Understand how, when and why to record and report.

Understand how to complete and utilise body maps.

Slips, Trips & Falls Awareness (Premium)

This course has been designed to ensure that you hold an awareness level of knowledge of slips, trips and falls.

The main points covered are:

– Understand the prevalence of slips, trips and falls

– Name some pieces of legislation relating to slips, trips and falls

– Describe and be able to carry out a simple risk assessment

– Describe the reporting requirements for slips, trips and falls

Stress Awareness (Premium)

This course has been designed to ensure that you understand what stress is.

The main points covered are:

– Understand what causes stress and how to spot it

– Describe how stress can affect a team

– Describe ways of coping with stress

Autism Awareness (Premium)

Autistic Spectrum Disorder (ASD) Awareness

Course Content – By the end of this course you will successfully be able to:

Understand what ASD is

Identify characteristics of someone that has autism

Understand how body language may be misunderstood by people with autism

Indentify how to care for someone with autism

Understand how to enable those with autism

Time Management Awareness (Premium)

This course has been designed to ensure that you understand what time management is and can recognise how to manage time effectively.

The main points covered are:

– Obstacles influencing time management

– What can be done to prevent poor time management

– Setting SMART goals

– Methods encouraging positive time management skills

Substance Misuse Awareness (Premium)

On completion of this course, learners will:

  • Have a greater awareness of what substance misuse is and its prevalence
  • Understand the categories of drugs and their effects
  • Learn about the law and drugs and consequences
  • Have an increased understanding of why young people use drugs and alcohol
  • Recognise the early signs of drug or alcohol use that might indicate a concern
  • Understand the impact substance misuse has on families
  • Know how to take action if you know or suspect that a child or a young person is using drugs or alcohol
Checkout Information

Please select how many PAs you wish to purchase a package for below. When checking out make sure to add each PA’s name and email address so that they gain access to their learning dashboard. 



Up to 21 Courses

Free (£20 per PA for Premium Package)


How do I log in?

Once you place your order and payment, if necessary, is received our team will get to work on setting up each learners account. Each person will then receive welcome emails containing their individual login credentials.

Can I pay for individual courses?
The most cost effective way to purchase additional courses is through one of our packages, however if you wish to purchase them separately each course is £8.50.
What to do if you haven’t received your welcome email yet?

All new orders are completed within 3-5 working days. If it has been longer than this and you still haven’t received anything please email

How do I make payment? 

When you place your order you will be given an order number, please use this number as a reference when paying via BACS. Our bank details are provided at checkout, via email and in the attached emailed invoice. 

Will I get a certificate?
Yes, when you complete a course you will be able to download the certificate for this from your dashboard under the menu title “View Certificates”.
I am from a Support Organisation. Can we set up a bespoke package with ILG Academy? 

Please contact to look at how we can support your organisation.